The Leader in Claims Management and Innovation

The Leader in Claims Management and Innovation

RENFROE is a family-owned, independent, full-service staffing, adjusting, and claims management firm that has helped many of the largest insurance companies in the country take care of their customers for the past 30 years. We consistently achieve top marks in customer service and professionalism by upholding high standards and delivering exceptional service to our clients. RENFROE is a leader in developing and leveraging technology to streamline the claims lifecycle and deployment process.

RENFROE is a family-owned, independent, full-service staffing, adjusting, and claims management firm that has helped many of the largest insurance companies in the country take care of their customers for the past 30 years. We consistently achieve top marks in customer service and professionalism by upholding high standards and delivering exceptional service to our clients. RENFROE is a leader in developing and leveraging technology to streamline the claims lifecycle and deployment process.

Optimizing the Claims Journey for Carriers and Policyholders

Leveraging our decades of experience working within the property and casualty claims industry, RENFROE is committed to make the claims process faster, more efficient, and more satisfying for carriers and policyholders alike. We are achieving this through a combination of exceptional human resources and cutting-edge technology. Our offerings to carriers fall into three main pillars:

Property and auto claims management and adjusting. Includes daily and catastrophe adjusting, property loss inspections, quality management, and support solutions.

RENFROE is home to a robust research and development team that is building some of the most advanced technology the insurance industry has ever seen. Some of our solutions are already available for use by carriers.

We've trained more than 50,000 claim professionals over the past 30 years. RENFROE now offers custom learning and development programs to carriers looking to outsource their staff training.

Solutions for Every Single Claim Need

RENFROE is equipped and experienced to provide carriers innovative and effective solutions for
every stage of the claim workflow.

Catastrophe Claims Management

RENFROE has provided support to carriers of all sizes for every major catastrophe in the United States since 1994.

Daily Claims

Instantly flex your claims adjusting capacity in response to changes in your workforce or claim volume.

Property Loss Inspections

Use RENFROE’s highly trained non-licensed inspectors for low-touch, low-complexity daily claims.

Quality Management

Utilize our file review, QA, and estimate review and audit services to ensure you pay what you owe on every claim.

Claims Support

We offer support solutions that aim to make the claim experience easier for adjusters and policyholders alike.

Technology and R&D

Cutting edge solutions and platforms developed by RENFROE, such as automated quality assurance.

Learning and Development

Outsource your skills training to RENFROE, one of the leading training providers in the industry.

Residential Property

Auto

Commercial Property

Flood

Investing in Technology and R&D for a Better Insurance Experience

ClaimSentinel leverages RENFROE AI to review claim files, notes, inspection photos, estimates, and policy information in real time. ClaimSentinel leverages 30 years of experience in claim handling to deliver a product that eliminates the issues present in today's manual QA process.

Powered by RENFROE AI, our automated hazard detection solution uses aerial imagery to instantaneously identify hazards of concern for the underwriting market.

> Read More About Our R&D Efforts

RENFROE News

RENFROE Returns as one of America's Greatest Workplaces for 2025

Newsweek magazine has once again named RENFROE as one of the top 1500 workplaces in the United States.

Bring Your Talents to Team RENFROE!

When you join the RENFROE team, you’re not just taking a job; you’re joining one of the largest and most trusted independent adjuster firms in the United States. RENFROE team members have participated in the recovery efforts of every major U.S. natural disaster since Hurricane Opal in 1995. Insurance carriers and their policyholders nationwide rely on the skill and resolve of our adjusters and support staff every single day.

RENFROE is always accepting applications for adjusters and other claim personnel to join our roster; while we highly value experience, we welcome those new to the profession to apply as well.

> Learn More

Bring Your Talents to Team RENFROE!

When you join the RENFROE team, you’re not just taking a job; you’re joining one of the largest and most trusted independent adjuster firms in the United States. RENFROE team members have participated in the recovery efforts of every major U.S. natural disaster since Hurricane Opal in 1995. Insurance carriers and their policyholders nationwide rely on the skill and resolve of our adjusters and support staff every single day.

RENFROE is always accepting applications for adjusters and other claim personnel to join our roster; while we highly value experience, we welcome those new to the profession to apply as well.

> Learn More

~ Awards and Honors ~

Inc. 5000 (2023 – #34 in Insurance) Inc. Regionals Southeast (2024 – #202; 2023 – #134) Newsweek America’s Greatest Workplaces (2025, 2023) Newsweek America’s Most Admired Workplaces (2025) Newsweek America's Greatest Workplaces for Gen Z (2025) Newsweek America’s Greatest Workplaces for Diversity (2023) • Newsweek America’s Greatest Workplaces for Parents & Families (2023) Newsweek America’s Greatest Workplaces for Women (2023) Newsweek America’s Greatest Workplaces for Job Starters (2023) University of Texas Exes Longhorn 100 (2023)